Account

Delete your Saielo account

Two paths · Either works · Hard-deletion within 30 days

You can delete your Saielo account at any time. There's no "are you sure?" runaround, no retention period where we keep your data hoping you'll come back. When you delete, we delete.

Path 1 — recommended

Delete from inside the app

The fastest way. Confirms with you on-device, then triggers immediate deletion on our side.

Open Saielo on your iPhoneTap the gear icon (top right of any tab)Scroll to the bottom of SettingsTap "Delete account" (in Clay color)Confirm

Path 2 — by email

Email us from your account address

If you can't access the app or your account is locked, send us an email from the address you signed up with.

Send an email to [email protected]Subject: "Delete my account"From the email address tied to your Saielo accountWe action within 7 business days

What happens after you delete

Upon deletion request:

Your encrypted plan blob is scheduled for hard-deletion
Your account identifier is scheduled for hard-deletion
Your subscription history is scheduled for hard-deletion (Apple's records remain per their policy)
Your active session is invalidated immediately

Hard-deletion completes within 30 days, after which Saielo retains nothing about you. Saielo itself does not maintain backups of deleted accounts. Our database provider retains automated platform backups for operational recovery for a defined retention window, after which user data is also purged from those.

Apple subscription cancellation

Deleting your Saielo account does not automatically cancel your App Store subscription, if you have one. To cancel a subscription, go to Settings → Apple ID → Subscriptions on your iPhone, find Saielo, and cancel.

Re-creating an account later

If you delete your account and later want to come back, you can sign up again with the same or a different email. We will not have any record of your prior plan — you'll start fresh.

Questions

Email [email protected]. We respond fast.